Our ability to listen is compromised by forces that divert and distort our attention
We have good news and bad news.
"Alone we can do so little; together we can do so much." - Helen Keller
It's the one feeling we all crave.
Here are some ways to make sure you’re engaging your mature learners.
Play that funky music to help learning cognition.
How many pizzas does it take to feed your team?
When it comes to a new idea, relevance sometimes beats efficiency.
There's a simple reason behind your struggle to learn that second language.
Talk is cheap, which is a bonus for business.
John Cleese shares the secret to creativity.
Four tips to ensure your message comes across succinctly when you’re dealing with multiple departments.
When choosing your core personality type, it's important to pick a trait that resonates with your key consumer.
Too often in VET we focus on the paperwork, so intent on meeting training package requirements and other administrative burdens that we forget about the art of training and engaging with students.
Most people do not listen well. It’s almost a given that because we can hear, we assume that we can listen.
Empathy is the act of perceiving, feeling, and understanding another person’s emotional state. It’s a compassion-based communication craft, which advances our comprehension of one another beyond a verbal level. It’s even been theorised that “mirror neurons” exist which respond to emotions perceived in another by reproducing them (Alford, 2014).
For an RTO, building a rapport with students is an imperative component in ensuring a successful educational experience. And the same could be said for potential students: by establishing a positive connection with interested learners, you will be able to build a sense of trust that can be maintained through their entire learning journey with you.
Throughout three decades of delivering coaching and mentoring seminars to thousands of aspiring professionals, I have often been asked one question: “What does it take to be a truly inspirational trainer?”
Most managers and team-leaders know the perils and pitfalls of “Performance Management” and why it carries such a stigma in the employment context. In sum, performance management involves employers monitoring and reviewing an employee’s work objectives and overall contribution to an organisation.