Your aXcelerate Day Replay: Key Announcements, Innovations and Updates | 2025

Missed out on aXcelerate Day 2025, or just want a recap of everything we announced? Here’s your complete replay of the biggest product announcements, innovations, and insights that shaped the day.

Interested in any of these features? Let us know here.

A Day Guided by HEART

The day began with a warm welcome from aXcelerate’s founders, Reay and Jules Mackay, who set the tone for a day of innovation, collaboration, and community.

They reminded us that everything we build at aXcelerate is guided by our HEART values – Honesty, Empathy, Acceptance, Respect, and Trust.

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Those values have been the foundation of aXcelerate’s journey and continue to shape how we design technology, support our customers, and work together to drive the VET sector forward.

Building a Trusted Solution You Can’t Live Without

Head of Product Julian Tetsworth opened the What’s New & What’s Next keynote with a clear focus: giving our customers complete confidence in their compliance, scalability, and security.

From ISO certifications to uptime improvements, 2025 saw aXcelerate strengthen its foundations – while setting the stage for smarter, faster, AI-driven growth.

Highlights included:

• Vanta-powered Trust Portal (coming soon) – giving customers real-time visibility of aXcelerate’s compliance status with ISO 27001, ISO 9001, and TPES certifications.
• Over 99.9% uptime and more than 100 automated health checks monitoring platform performance.
• Major infrastructure upgrades to SCORM and Workflow, reducing processing times from 30 minutes to under one minute – ensuring faster, more reliable delivery for high-volume providers.
• We’re embedding AI across the platform, with secure AI capabilities that keep your data within aXcelerate’s infrastructure.

We’re continuing to invest in security, reliability, and performance – making sure innovation never comes at the expense of trust.

Student Management System: Smarter, Faster, More Secure

The SMS continues to evolve with new tools designed to simplify admin, improve compliance, and give RTOs greater control.

✍️ Agreements: Digital Signing Made Easy

Our built-in digital document signing tool will soon support document uploads and mandatory fields, allowing RTOs to collect essential information like funding evidence or ID before signing – no more email attachments or missing data.
Future updates will align Agreements even more closely with enrolment records for a fully auditable workflow.

🗓️ Workshop Management: Faster, Unified Views

A new Workshop interface is on the way – offering one streamlined view for all sessions, better filtering and column control, and improved attendance printing with saved layouts.

This update is designed to speed up high-volume scheduling and give trainers and admins the clarity they need, arriving early 2026.

📊 VET Data Streamlining (VDS): Preparing RTOs for Change

Jack (SMS Product Manager) shared how aXcelerate is supporting providers through the upcoming VET Data Streamlining initiative led by DEWR and NCVER.
The new framework will simplify national reporting and enable more frequent, accurate data validation. aXcelerate is an early adopter, building tools for smooth transition – including automated validation dashboards, enhanced developer portal integrations, and compliance reporting workflows, rolling out late 2025 into 2026.

Cross-Platform Innovation: Powering a More Connected Experience

Brendan (Product Manager) showcased how we’re bringing every part of the aXcelerate platform closer together – from enrolments and compliance to client management – for a seamless, connected experience.

🚀 Client Portal – Available Now

Designed to streamline how RTOs work with enterprise clients, the new Client Portal allows your clients to:

• Enrol and manage staff directly into upcoming workshops and classes.
• View learner progress and access certificates instantly.
• Reduce admin requests by self-serving data in real time.

It’s a beautiful, client-facing interface that helps RTOs scale delivery while maintaining control and visibility.

Want to start using the Client Portal? Book a demo and pricing chat with our helpful team here.

🧩 Audit Log – Early Access Now Open

The Audit Log gives you complete transparency across key records – including contacts, workshops, and enrolments.
You can see exactly who made a change, what was changed, and when – helping you strengthen accountability, simplify audits, and troubleshoot faster. Full release is planned for early 2026.

Want to get early access to Audit Logging? Reach out here.

🧠 New Navigation and AI Help – Available Now

Our redesigned navigation brings clarity and speed to the platform, with a cleaner layout, improved grouping, and powerful Quick Search. Integrated AI Help means you can get answers to common questions instantly, powered by aXcelerate’s support knowledge base.

Coming soon: flexible search with contact previews, helping users find and review records without leaving the page.

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🤖 AI Assistant – Coming Early 2026

Built using the Model Context Protocol (MCP), the upcoming AI Assistant will let users interact with aXcelerate data conversationally – for example, asking "Jane Smith is sick. Who can cover her workshops this week?".‍

‍It’s the beginning of an advanced AI workspace inside aXcelerate.

Enrolment Experience: Smarter Journeys, Higher Conversions

Learner Onboarding has already transformed enrolment processes for hundreds of RTOs – with over 100,000 completed submissions since launch.
RTOs are seeing faster conversions, less manual entry, and improved compliance capture.

Next, the enrolment experience is expanding even further:

• Course Catalogue in the Learner Portal (early 2026) – lets existing learners discover and enrol in new courses from within their portal, driving repeat business.
• Public Enrolments (late 2026) – a fully standalone or embeddable enrolment form that replaces the old WordPress plugin, simplifying setup and ensuring data consistency.
• In-form payments and rich content editing – allowing RTOs to capture payment upfront and include richer course information and branding within onboarding forms.

Together, these updates aim to create a truly end-to-end, world-class enrolment experience – for both RTOs and learners.

Learning Management System: AI Meets Accessibility

Shannon (LMS Product Manager) revealed the next generation of the aXcelerate LMS – focused on smarter authoring, automated marking, and an inclusive learner experience.

✍️ New Assessment Authoring – Available Now

A completely rebuilt authoring interface with faster responsiveness, autosave, better navigation, and validation tools.
Two new item types – image annotation and video recording – let assessors design richer, more authentic assessments for practical training.

💬 AI Marking Assistant – Available Now & Expanding

Now marking over 100,000 short answer questions per month, the AI Marking Assistant analyses model answers to suggest consistent, standards-aligned feedback and provisional marks.

Macallan College has had up to a 30% reduction in marking time while improving consistency and compliance with the 2025 RTO Standards.

Multi-short answer question support is coming in November, expanding AI-assisted marking to even more assessment types.

📑 Improved PDF Marking – December 2025

A new in-LMS PDF viewer will allow assessors to open, annotate, and mark PDF submissions directly – eliminating downloads and re-uploads.

🤝 AI Learner Support – Beta Now Live

Meet Alex, your new AI Learner Support feature. Built into the Help Request feature, AI Learner Support gives learners 24/7, on-brand assistance powered by your own curated resources – while freeing up trainer time. Admins can review conversations, adjust resources, and fine-tune the experience anytime.

Want access to aXcelerate's AI features? Let us know here.

💚 Accessibility in the Learner Portal – Early 2026

aXcelerate is aligning its Learner Portal with WCAG 2.2 AA standards to improve usability for all learners, including those with disabilities. Accessibility will be a core design focus across more areas of the system in 2026.

Work-Based Learning: Practical Learning, Supercharged

Max (Product Manager for WBL and Apps) introduced enhancements designed to make workplace training more measurable and connected.

🎯 Work-Based Learning Milestones – Coming Early 2026

Milestones allow trainers and supervisors to define experience-based criteria, track progress, and verify on-the-job evidence in real time.

This creates a clearer link between classroom learning and real-world competency, with dedicated manager and learner dashboards.

🔍 AI Logbook Insights – Now available in beta

AI will soon summarise logbook entries, highlight patterns, and flag learners who may need support – helping supervisors and trainers spend less time analysing and more time coaching.

aXcelerate App: Training, Simplified

Now fully released, the aXcelerate App brings together assessor and supervisor tools in one modern, mobile experience – built for hands-on learning environments.

Assessors can now:

• Mark assessments online or offline, record attendance, and manage courses directly from their device.
• Use an improved calendar view to plan sessions and track activity.
• Capture photo and video evidence instantly during practical training.

With the legacy Trainer App officially retiring in early 2026, the aXcelerate App is now the unified home for all mobile training delivery.

Skills: Workforce Capability Meets Compliance Intelligence

Mark (Skills Product Manager) unveiled how Skills – now officially launched – is empowering organisations in high-risk, high-compliance industries to manage capability, roles, and authorisations at scale.

🧭 What Is Skills?

Skills is aXcelerate's new Competency & Authorisation Management platform built for enterprises in high-risk industries.

It connects learning outcomes from aXcelerate’s SMS and LMS into a single source of truth for workforce capability – defining roles, required competencies, and recertification rules automatically.

💼 What’s New

• Manager user roles and permissions for visibility and control at each organisational level.
• Class and workshop self-enrolment, empowering managers and workers to manage training directly.
• Authorisation Management, linking training outcomes to operational permissions and safety requirements.
• Skills and Authorisation Matrices, enabling instant, visual Training Needs Analysis across large teams.

🧠 What’s Next

Future releases will focus on deepening system integrations, AI-driven recommendations (like identifying at-risk workers or training gaps), and tools that connect enterprise clients directly with their RTO partners.

📅 Missed the session? Watch our Skills Webinar to see the product in action, or visit the Skills Help Article to learn more.

Want a personalised demo? Reach out to our team here.

aXcelerate Academy: Learn, Grow, and Certify | Available Now

Officially launched on 3 November, the aXcelerate Academy gives your team structured, self-paced courses designed to build mastery across key product areas – from admin essentials to complex workflows.

Each course is designed to support upskilling and ongoing staff development – ensuring every team member can get the most out of aXcelerate.

Courses are open for enrolment now at academy.axcelerate.com.au/

Thank You to Our Community

With 400+ attendees from 170+ organisations, and over 15 exhibitors, this was our biggest aXcelerate Day yet – a celebration of connection, innovation, and collaboration.

As CEO Dave O’Rourke reminded us on the day, aXcelerate’s progress is powered by people – leading with HEART as we grow together. Thank you for being part of our journey to create a simpler, smarter, and more connected learning experience.

Interested in any of these features? Let us know here.

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