
How to support your learners: Turn hindsight into foresight with your SMS and LMS
Delivering exceptional support for learners is a mark of a truly successful training organisation.
In-depth guides to getting the most out of your training management systems.
In-depth guides to getting the most out of your training management systems.

Delivering exceptional support for learners is a mark of a truly successful training organisation.

Mark Paterson joined the Australian Skills Quality Authority in May 2016 as the Commissioner of Regulatory Operations. He assumed the role of Chief Commissioner on 1 January 2017. Previously, he served as Secretary of the Department of Industry, Tourism and Resources (Cth), and later, as Secretary of the Department of Innovation, Industry, Science and Research (Cth). We spoke to Mark about recent changes to the auditing model used by ASQA to assess compliance of RTOs with the national standards.