How Macallan College uses AI to support assessment marking
Assessment & Compliance
Macallan College uses AI within the aXcelerate Learning Management System to support assessors with short answer assessment marking – improving feedback consistency and reducing marking time while maintaining full human oversight.
This case study shows how AI can be applied responsibly in assessment when embedded within an LMS and used to assist, not replace, assessors.
About Macallan College
Macallan College is a registered training organisation delivering vocational education across multiple campuses, with a strong focus on quality delivery, compliance and student experience. As an organisation operating at scale, Macallan College continually looks for ways to improve efficiency while maintaining confidence in assessment integrity, consistency and a world-class learner experience.
The Challenge: Short Answer Assessment Marking at Scale
Short answer assessment questions are essential for assessing learner understanding, but they can be time-consuming to mark and difficult to keep consistent across assessors.
At Macallan College, increasing assessment volumes meant assessors were spending significant time manually reviewing short answer responses. Providing clear, constructive and consistent feedback – particularly for not-yet-satisfactory attempts – was becoming more challenging as workloads increased.
The College wanted to explore whether AI could help reduce marking effort while maintaining assessment integrity and compliance confidence.
How Macallan College Uses AI in aXcelerate
Rather than automating assessment decisions, Macallan College introduced AI-assisted short answer marking within aXcelerate to support assessors.
Within aXcelerate, AI is used to:
Assist with reviewing learner responses against expected criteria
Support more consistent and constructive feedback
Reduce repetitive manual marking effort
Assessors review AI-assisted outputs and retain full responsibility for final assessment decisions. AI acts as a productivity aid within the LMS, not an automated assessor.
Results: Improved Efficiency and Feedback Consistency
Since introducing AI-assisted marking in aXcelerate, Macallan College has reported:
Faster marking of short answer assessment items
Improved consistency of assessor feedback
Clearer guidance for learners on how to improve assessment responses
On average, the College estimates a ~30% reduction in marking time for short answer assessments, helping assessors manage workloads more effectively during peak periods.
Why This Matters for RTOs Using aXcelerate
Macallan College’s experience demonstrates how RTOs can use AI safely within their LMS by:
Starting with a clearly defined assessment use case
Using AI to support assessors rather than replace professional judgement
Maintaining human oversight and accountability for all outcomes
By embedding AI within aXcelerate and keeping assessors in control, Macallan College was able to improve efficiency without compromising assessment integrity or compliance expectations.
A Practical Example of Responsible AI in an LMS
This case study highlights a practical approach to AI adoption in vocational education. When AI is used within a controlled LMS environment like aXcelerate – and supported by human review – it can help RTOs improve assessment efficiency while maintaining confidence in learner outcomes.
Key Results at a Glance
~30% reduction in assessment marking time
More consistent assessor feedback
Human-led assessment decisions maintained
FAQs
Does AI replace assessors in aXcelerate?
No. AI supports assessor workflows, but assessors remain responsible for reviewing outputs and making final assessment decisions.
Can AI be used safely in assessment marking?
Yes, when AI is used as a support tool within an LMS and combined with human oversight, it can improve efficiency without compromising assessment integrity.
Is it risky to experiment with AI in an RTO?
AI becomes risky when it is used informally or outside controlled systems. Experimenting within a secure LMS is significantly lower risk than ad-hoc use of public tools.
How do RTOs maintain compliance when using AI?
Compliance is maintained by ensuring:
AI is used within controlled systems
AI outputs are reviewed, edited and approved by RTO staff
Accountability remains clearly with the RTO
AI use aligns with existing policies and procedures
When these controls are in place, AI can support efficiency without compromising regulatory obligations.
How does aXcelerate support RTOs getting started with AI?
aXcelerate enables RTOs to explore AI within their existing LMS environment, allowing staff to use AI-assisted features while retaining oversight and responsibility. Learn more about aXcelerate's AI features here.
Does your RTO measure the real cost of issuing certificates?
Most RTOs overlook the real costs associated with the process of issuing paper-based certificates. It’s important to understand both the fixed and variable costs associated with certificate issuing.
Industry
9 Mar
2026
Why the period after AVETMISS submissions is a smart time for RTOs to review their Student Management System
The weeks after AVETMISS reporting can be a smart time for RTOs to review their Student Management System and plan improvements before the next reporting cycle.
Student Management System
Business & Technology
Assessment & Compliance
23 May
2024
Catholic Education Diocese of Wagga Wagga prepares students for the future world of work with aXcelerate
The Catholic Education Diocese of Wagga Wagga provides students with workplace skills and technical knowledge to help them advance their careers, now and in the future, with aXcelerate as their Student and Learning Management System.
Student Management System
Assessment & Compliance
Business & Technology
VET insights, straight to your inbox
Your go-to source for industy updates and informative thought leadership.