Turn hindsight into foresight with Learner Help Requests
Improve learner engagement by streamlining how you manage and track every message with a centralised help-desk solution.
Turn hindsight into foresight with Learner Help Requests
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Simplify communication between learners, admins, and trainers.
Learner Help Requests allow learners to create help requests directly from the Learner Portal and the Learner App. This centralised solution simplifies communication, ensures compliance, reduces staff burden, and facilitates easy auditing and analysis.
Learner Engagement
Empower your learners to speak up earlier with the user-friendly feature. By providing an approachable platform for asking questions, voicing concerns, and seeking assistance, learners are encouraged to seek prompt help and support.
Auditing Made Simple
Learner Help Requests simplify auditing by centralising all communication, promoting transparency, and providing a comprehensive audit trail. This makes it easier for training organisations to maintain compliance and resolve issues quickly, increasing efficiency and accountability.
Save Time and Reduce Costs
Empower learners to create help requests directly from the Learner Portal and the Learner App, with the option to automatically assign a learner's help request to their trainer. Reduce the need for time-consuming phone calls and emails, and enable your training organisation to save money and operate more effectively.
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Great products for great training management
We’ve built an award-winning platform with everything you need for stellar training management, so you can feel confident knowing your data doesn’t need to move between systems.
Download our free guide to effective question types
Download our free guide to effective question types
