What supporting you looks like in 2021
Our dedicated Support team has been steadily growing over the last six months and over the past few months, we have been continually improving the way we support you.
The AUSkey USI Authentication system shuts down at the end of March, and is being replaced by the Cloud Authentication & Authorisation (CAA) system. This means that to continue verifying your USIs, you’ll need to make some system changes in aXcelerate.
The new CAA system is currently available in the live environment. To avoid disrupting your business, it’s critical that you configure the new CAA system now.
Before you can configure the new system in aXcelerate, you’ll need the following:
To enable the CAA system in aXcelerate: