Validate AVETMISS with NCVER, Directly in aXcelerate
No more jumping back and forth between NCVER and aXcelerate. You can now validate AVETMISS with NCVER, directly in aXcelerate!
Our latest LMS feature — Learner Help Requests — is now live. With over 1,600 messages sent during Beta and over 63% of requests resolved, we’re excited to show you a new way of supporting Learners.
Right now you can enable the feature so that Learners can effortlessly create a Help Request from the Learner Portal and have Admins or Trainers respond in a chat-style format. From the Admin view, you can keep on top of requests with a central view and the ability to assign, categorise, filter and monitor.
The Help Requests feature helps reduce the time spent troubleshooting issues with learners while letting you manage all of your communications within the aXcelerate system for simplicity and auditing purposes.
During the Beta phase, we introduced some valuable improvements including:
Learner Help Requests is the first in a suite of in-app communication tools that aim to simplify how learners ask for help and reach out to peers and trainers, and how you manage communications.
Turbo Accounts can enable this feature from the Learner Portal & App Settings page.
Watch our SHOT video to learn how to get started today.
No more jumping back and forth between NCVER and aXcelerate. You can now validate AVETMISS with NCVER, directly in aXcelerate!