Meet Nicole: Onboarding Specialist and CRICOS Champion

December 16, 2019

Name: Nicole Phillips

Role: Onboarding Consultant

Favourite Quote:  "Work Smarter Not Harder"

1. What is something RTOs have to deal with that you want to fix?

Making the management of CRICOS/ELICOS students in aXcelerate more efficient. 

2. What credentials/past experience qualify you for your position?

I’ve been running my own small business for about 16 years, training and providing technical support for people using Apple hardware. I worked part time in a few different types of businesses, including a party store, an accounting practice, and as an Apple Reseller. I’ve grown up around technology (mainly Apple) since I was 5 years old.

3. What do you do at aXcelerate?

I’m part of the Onboarding team, who help new clients to implement aXcelerate into their business. We do this by conducting training sessions, and resolving business problems for them by using aXcelerate.

4. What do you like about working at aXcelerate?

Everyone in the business is helpful; it’s a friendly environment and we work together as a team.

5. What's your background?

I was born in Brisbane and have lived here all my life, I can’t see myself living anywhere else—I’m a city slicker. I’m a visual and hands on person, having volunteered for the last 20 years, which I love.

6. What are the values that drive you?

Kindness, honesty, giving, caring for others.

7. What do you enjoy doing when you are not working?

I’m a little rev head—I love attending car races and car meets. I’ve been to Gold Coast 600 many times, and have two camping sites at Bathurst from where I attend the BIG RACE. 

I’m a proud member of the Apple-MAQ Lions Club where I volunteer a lot of my time to the community, locally and internationally. We tackle waste by refurbishing and repurposing it, and also provide disaster relief. I love our projects!

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