Turn hindsight into foresight with Learner Help Requests
Improve learner engagement by streamlining how you manage and track every message with a centralised help-desk solution.
Turn hindsight into foresight with Learner Help Requests
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Simplify communication between learners, admins, and trainers.
Learner Help Requests allow learners to receive support from your organisation directly from the Learner Portal and the Learner App. This centralised solution simplifies communication, reduces staff burden, and facilitates easy auditing and analysis.
Supporting your learners
Empower your learners to speak up earlier, right from their Learner Portal and Learner App. Learners can ask questions, voice concerns, and seek assistance directly from their trainer when and where they need it.
Auditing Made Simple
Learner Help Requests centralise all communication, promote transparency, and provide a comprehensive audit trail. Make it easier for your training organisation to resolve issues quickly, increase efficiency and manage accountability.
Save Time and Reduce Costs
Simplify your support channels into one system. Reduce the need for time-consuming phone calls and emails, and enable your team to operate more efficiently from the same system you use to deliver training.
Our students love that their Learning Plans flow beautifully. They can see exactly where they’re up to, and how much they’ve got left to complete.
Great products for great training management
We’ve built an award-winning platform with everything you need for stellar training management, so you can feel confident knowing your data doesn’t need to move between systems.
Download our free guide to effective question types
Download our free guide to effective question types
