aXcelerate Help Centre

How-to articles on just about everything you can do in aXcelerate

Short Hits of Training

These bite-sized videos are a great visual walk-through of how to perform tasks in aXcelerate

Learning Series

Comprehensive lessons on each part of the system. If you’re new to aXcelerate, this is a great place to start

Get tips & tricks for getting the most out of your system and see exciting new features in action

Our support specialists demystify areas of the system to help you work more confidently and efficiently

We’re continuously developing aXcelerate and love to hear from you about how we could make it better

System Status

Get real-time information about system performance and maintenance

Get in touch

Our aXcelerate support specialists are on standby to give you the support you need

For quick help, use the green Help button in our support centre

Submit a ticket

For complex or technical problems

Call Us

For severe or urgent issues, please phone (07) 3215 8888

Please note that aXcelerate is unable to provide support to learners. If you’re a student seeking assistance, we recommend reaching out directly to your training provider or RTO for support. Your training provider manages student support, access, and course-related issues.

Learner login guide

aXcelerate acknowledges the Traditional Owners of the land where we work, live and learn and we pay our respects to Elders past, present and emerging.
We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
We are committed to fostering learning and development in the communities that we serve.

56 Jephson St, Toowong, QLD 4066

© aXcelerate 2026 •

Terms of Use • Privacy Policy